Information we collect
We collect information you provide when you register, book appointments, complete consultations, upload documents, post in Q&A, or contact support. This may include name, email, phone, medical history you choose to share, appointment details, and payment references.
How we use your information
We use your data to operate the platform: matching you with doctors, processing appointments and payments, enabling video consultations, delivering prescriptions, sending service notifications, and improving security and support.
Sharing of information
Your clinical information is shared with your treating doctors and authorized administrators when required for care or dispute resolution. We do not sell your personal data. Payment processors may receive billing data necessary to complete transactions.
Video consultations & recordings
Video calls may be recorded for quality, safety, and dispute review where enabled. Recordings are stored securely and accessed only by authorized personnel.
Data security
We use industry-standard measures including encrypted connections (HTTPS), access controls, and secure storage. No method of transmission over the internet is 100% secure; we continuously work to protect your information.
Your rights
You may request access to or correction of your profile information through your account settings or by contacting us. You may close your account subject to legal and medical record retention requirements.
Contact
Questions about this policy: support@quickcares.me or our contact page.